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Q. How long does it take to ship my item?

A. Orders usually ship within 1 to 2 business days. For more information on delivery costs and options, please refer to our  Shipping & Return Policies

Q. Can I return defective product? 

A. Yes, within 30 days of purchase according to our Shipping & Return Policies

Q. How do you accept payment? 

A. We take VISA, MasterCard, American Express, PayPal and PayPal Credit.

Q. How do I track my order? 

A. Once your order is processed and shipped, you will receive an email containing the tracking information by the end of the business day. You can also contact our Customer Service team for the shipment information.

Q. My shopping cart is emptied before I can purchase, why? 

A. Your shopping cart will be recycled after two hours of inactivity. If you need to build your order over time, use our Wishlist feature. You can build as many lists as you want. When you are ready, you can sweep an entire list to your shopping cart, or just pick items from the list one at a time. It is a great feature that will allow you to build your order over time and then purchase it all at once. You can also save items you are just thinking about so you can find them easily in the future.